Delivery Lead | Project & Programme Manager

Complex cross-functional change across product, data, and operations

Available for senior delivery, programme leadership, and transformation roles

(permanent or contract)

Nicholas Glassborow

I’ve worked in delivery and programme leadership roles across technology-led organisations for over 18 years, with a focus on complex, cross-functional initiatives spanning product, data, engineering, and operations.

Experience

Programme Manager / Chief of Staff - Sliide

Nov 2022 – Feb 2026

  • Led cross-functional programmes spanning product, engineering, data, and operations in a high-growth mobile technology environment
  • Worked closely with senior leadership to align delivery priorities with commercial and operational objectives
  • Designed and implemented the organisation’s programme delivery framework and operating handbook, introducing structured governance, reporting, and delivery cadence across multiple teams
  • Led strategic initiatives including data platform transformation and infrastructure cost optimisation, improving operational visibility and reducing platform spend

Project Manager - RM

Sept 2021 – Nov 2022

My role focused on establishing delivery structure across globally distributed teams, coordinating internal engineering functions and external partners, and ensuring initiatives progressed predictably in environments with competing priorities and operational constraints.


Key areas of responsibility included:

  • Leading cross-functional delivery across UK- and offshore teams, including third-party vendors
  • Establishing governance, reporting, and delivery cadence across multiple concurrent workstreams
  • Managing delivery risk, dependencies, and stakeholder expectations in complex client environments

Project Manager - Family Building Society

Feb 2016 – Sept 2021

I led a range of technology and business change initiatives within a regulated financial services environment, supporting digital transformation while maintaining operational stability and compliance obligations.

The role involved coordinating delivery across internal teams and external partners, introducing structured project governance, and ensuring initiatives progressed predictably in an organisation balancing legacy systems, regulatory requirements, and evolving customer needs.

Key areas of responsibility included:

  • Leading digital and platform initiatives spanning customer-facing systems and internal operations
  • Delivering change within a regulated environment, including data protection and compliance-led programmes
  • Establishing project governance, delivery frameworks, and stakeholder reporting across multiple initiatives
  • Managing third-party suppliers and coordinating delivery across business and technical teams

Earlier project and delivery roles


  • Markerstudy Insurance
  • Nexus Associates
  • Mood Media
  • Sahara AV Solutions
  • Merchant Taylors Hall
  • Eclipse Presentations


Project Analyst

IT Project Manager

Project Manager

Contact Project Engineer

Contract Project Manager

Project Manager


Mar 2015 - Feb 2016

Jun 2013 - Mar 2015

Dec - 2010 - May 2013

Jun 2009 - Dec 2010

Oct 2008 - Dec 2010

Dec 2003 - Oct 2008


1 yr

1 yr 10 mos

2 yrs 6 mos

1 yr 7 mos

2 yrs 3 mos

4 yrs 11 mos

Get in Touch

If you’re hiring for a delivery or programme leadership role, or need short-term support on a complex initiative, feel free to get in touch.

Contact@Nickg.co.uk